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Make a Bigger Difference at Your Museum
Grow memberships. Grow revenue. Focus on what matters most: your mission.
Meet the integrated, cloud-based management solution that maximizes your museum’s revenue
Doubleknot helps optimize every customer interaction, so you can fulfill your mission.
See how it can benefit your museum in just 75 seconds.
(100% risk- and hassle-free)
Does your museum use more than one system to manage memberships and admissions, sell tickets and merchandise, accept group bookings, and support programs like camps, classes and special events?
If you’re using multiple solutions to manage those operations, Doubleknot’s single integrated system and powerful tools may seem like a dream come true.
Whether crowds are strolling through your museum in person or planning a visit online, Doubleknot will help you optimize engagement, reduce costs, and develop and deliver programs and services that keep visitors and members hurrying back for more.
“Doubleknot has the system that works best for our needs. We’re very pleased with Doubleknot.” Cheryl Darr, Chief Financial Officer The Magic House, St. Louis Children’s Museum
Every Department, Empowered & Optimized
When everything works together, you can meet your financial and operational goals and reduce administrative burden.
TICKETING & ADMISSIONS
MEMBERSHIP MANAGEMENT
GROUP SALES & RESERVATIONS
EVENT REGISTRATION
DONATIONS & FUNDRAISING
POINT-OF-SALE & MOBILE POS
Win Over Hearts, Minds, & Wallets
The tools and data your museum needs, all in a single system.
Build a revenue-generating machine
Whether online, at admissions, in the gift shop, or roaming anywhere, Doubleknot delivers powerful tools to sell, cross-sell and upsell everything your museum offers. Analyze data to identify trends and pinpoint opportunities using Doubleknot’s full-featured reporting and query tools that can access records of every purchase, visit, registration, and donation. Grow membership, boost participation, and increase donations by delivering targeted incentives and appeals to exactly the right people at exactly the right time.
Delight visitors, members, & donors
Doubleknot is uniquely designed to help museums build loyalty and personalize every interaction with visitors, members, and donors.
From eliminating long lines, filling tours and camps, and increasing memberships to building successful donation campaigns and greeting members and donors by name, Doubleknot empowers museums to deliver a world-class experience across every touchpoint.
Information for every purchase, donation, and interaction is stored in the constituent’s profile, providing complete visibility to your team and streamlining future purchases for your supporters.
Delight your customers and donors
Now it’s possible to exceed the expectations of every person who comes in contact with your museum, across every touchpoint.
From creating consistent, memorable, world-class customer experiences to easily identifying big donors and giving them the VIP treatment, Doubleknot helps you deliver.
Sell & Manage Everything, Everywhere
Doubleknot is powerful to manage your entire operation and flexible to provide each department with tools uniquely designed to support their programs. Configure anything (tickets, events, tours, donations, merchandise, and more) for sale once, and make it available immediately online, at every cash register, and on the integrated mobile sales app. And, our team of experts is committed to your museum’s success every step of the way, from planning, implementation and training to ongoing support and customer education opportunities.
Museums Everywhere Surpass Their Goals with Doubleknot
Slashing administration time to focus on activities supporting their mission
CHALLENGE
After using Altru for six years, the Nevada Northern Railway Museum sought an integrated solution that met their needs for ticketing, reservations, memberships, donations, and merchandise sales, including reservations and discounts for multi-night lodging.
RESULTS
A reported 400% increase in online donations, a 33% increase in overall reservations, and improved customer service.
“We are very happy with our switch from Altru to Doubleknot.” - Mark Bassett, Executive Director
CHALLENGE
Managing registrations and reservations for programs and events serving more than 60,000 students on field trips, 25,000 participants in outreach programs and a full slate of options for special events, camps, birthday parties, sleepovers, and more.
RESULTS
Improved customer service with always-up-to-date booking calendars, flexible event registration and an easy-to-use mobile app for sales and check-in.
“There are great time-saving tools In Doubleknot. So many things are already easier, and our customers have no complaints.” - Carrie Hutchcraft, Director of Marketing and Development
Doubleknot will help conquer your museum’s current challenges and support you as you grow.
LET US PROVE IT TO YOU.
(Zero risk. Zero obligation Zero hassle.)
Questions? Click here to contact us.